Privacy Policy

Design With Frank Inc. Last updated: May 8, 2026

Introduction

Design With Frank Inc. ("DWF," "we," "us," or "our") operates designwithfrank.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products and services.

We do not sell or share your personal information with third parties for their marketing purposes.

Information We Collect

Information you provide directly:

Name, email address, and billing/shipping address when placing an order
Payment information (processed securely through Shopify — we do not store card numbers)
Messages submitted through contact forms
Account credentials if you create an account

Information collected automatically:

Browser type, IP address, and device information
Pages visited, time on site, and referring URLs
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders (house plans, study plans, and related products)
Send order confirmations, receipts, and updates
Respond to customer service inquiries
Improve our website and offerings
Send marketing emails if you have opted in (unsubscribe anytime)
Comply with legal obligations

We Do Not Sell or Share Your Data

We do not sell, rent, trade, or share your personal information with third parties for their own marketing or commercial purposes.

We may share information only in these limited cases:

Service providers who help us operate our business (e.g., Shopify, email platforms), bound by confidentiality obligations
Legal compliance when required by law or court order
Business transfers in the event of a merger or acquisition, with notice provided

Cookies

Our site uses cookies to enhance your experience and analyze traffic. You may disable cookies in your browser, though some site features may not work properly. We use essential cookies (for cart/checkout functionality) and analytics cookies (e.g., Google Analytics).

Data Retention

We retain order and account information as long as necessary for the purposes described here, or as required by law (typically 7 years for financial records).

Your Rights

You may:

Request access to the personal information we hold about you
Request correction of inaccurate data
Request deletion of your information (subject to legal obligations)
Opt out of marketing emails via the unsubscribe link in any email

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy periodically. The revised date at the top will reflect any changes. Continued use of the site after updates constitutes acceptance.