Shipping policy

Shipment Processing time Within minutes of your transaction, all orders are processed right away and sent to you as a customized, trackable download link through email.

Digital Delivery – The digital plan sets (in PDF or CAD format) will be sent as an attachment or as a download link through email. Digital plan sets typically arrive within 1-2 business days.

Shipping rates & delivery estimates There are no shipping charges for digital goods.

Customs, Duties, and Taxes

Any customs fees or taxes imposed on your order are not the responsibility of FRANK. All charges incurred before, during, or after shipping are the customer's responsibility (tariffs, taxes, etc.)